Facilities and services at Makkah Clock Royal Tower, A Fairmont Hotel
Amenities & Facilities
Amenities built around direct access, large-scale service, and integrated convenience within the Clock Tower.
On-Site Dining
Makkah Clock Royal Tower, A Fairmont Hotel Mecca features multiple restaurants and lounges serving international and Middle Eastern cuisine. Dining is structured to accommodate a continuous flow of guests.
Room Service
Room service provides flexibility for guests who prefer to dine within their rooms, particularly during peak hours.
Direct Shopping Access
The hotel is connected to the Abraj Al Bait shopping complex, offering immediate access to retail outlets, dining options, and essential services.
Business and Meeting Facilities
Meeting rooms and event spaces support business activities and organized gatherings within the property.
Fitness Center
A fitness center is available for guests who wish to maintain their routine during their stay.
Free Wi-Fi
Wi-Fi is available throughout the hotel, ensuring consistent connectivity across rooms and public areas.
Concierge and Guest Services
Concierge services assist with navigation, transport coordination, and general guest needs.
Accessibility Features
Elevators and accessible pathways support movement throughout the building, ensuring usability despite its scale.
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Located in heart of Mecca
- Great for activities
Services & Facilities
66 amenities in 19 categories.
Activities
- Fitness centre
Business Facilities
- Fax/photocopying
- Meeting/Banquet Facilities
- Business centre
Cleaning Services
- Ironing service
- Laundry
- Dry cleaning
Cleanliness & disinfection
- All plates, cutlery, glasses and other tableware have been sanitized
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Linens, towels and laundry washed in accordance with local authority guidelines
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and key areas
Common Areas
- Terrace
Entertainment & Family Services
- Board games/puzzles
- Indoor play area
Food & Drink
- Kid meals
- Restaurant
General
- Use of cleaning chemicals that are effective against Coronavirus
- 24-Hour Front Desk
- Screens or physical barriers placed between staff and guests in appropriate areas
- Thermometers for guests provided by property
- Food can be delivered to guest accommodation
- Contactless check-in/check-out
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation is disinfected between stays
- Minimarket on site
- Property is cleaned by professional cleaning companies
- Physical distancing in dining areas
- Kids' club
- Physical distancing rules followed
- Face masks for guests available
- Delivered food is securely covered
- Guest accommodation sealed after cleaning
- WiFi available in all areas
Media & Technology
- Mobile app for room service
Miscellaneous
- Lift
- Facilities for Disabled Guests
- Non-smoking throughout
- Non-smoking Rooms
Pool and Spa
- Spa and wellness centre
Reception services
- ATM/cash machine on site
- Currency Exchange
- Luggage storage
- Concierge Service
- Lockers
Room Facilities
- Family Rooms
- Safety Deposit Box
- Fire extinguishers
- Air Conditioning
- Smoke alarms
- Room Service
- Trouser press
Safety & security
- CCTV in common areas
- 24-hour security
- CCTV outside property
- Security alarm
Safety features
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
Services
- WiFi
- Internet services
- Free WiFi
Services & Extras
- Daily Housekeeping
- Cashless payment available
Shops
- Barber/Beauty Shop
Transportation
- car hire